No, this is not an insurance plan. Our membership plan provides you with discounted prices on a wide range of dental and health care services and products. You will pay for services at the discounted price at the time services are received.
You can start using the plan right away. Simply choose the effective date that works for you – first of the current month or first of the next month. After you have successfully become a member, you will be entered into our system immediately and receive your member ID number the same day. Then, you'll receive your membership materials and membership cards in about 7-10 business days.
Yes, it will renew annually on the first of the effective month. You will receive a notice in the mail to remind you of the automatic renewal.
Yes, one of the wonderful features of our membership plan is that your entire household can receive the discounts, even children living at college!
Call our member services department at (844) 884-SAVE (7283). You can continue using the member ID card you received in the mail.
If you need additional cards for your household, or have lost your card, please call Member Services at (844) 884-SAVE (7283).
Urgent Care gives you 24/7 access to doctors in your state, even on holidays or while you're traveling.
You can consult with these doctors for non-emergency ailments such as a cold and even more severe ailments such as a rash or the flu without ever having to step foot in a doctor's office.
When medically appropriate, Urgent Care doctors can also prescribe short-term, non-DEA controlled medications and have them sent to the pharmacy of your choice for added convenience. Urgent Care fits your schedule and makes getting back to your normal routine easy.
While Urgent Care can be used for a myriad of non-emergency ailments such as allergies, cold and flu, pink eye and urinary tract infections, Urgent Care is not to be used for emergency situations. Should an emergency situation arise, call 911.
Check with your specific plan for details on how much Urgent Care consultations cost.
Absolutely! Since traveling can wreak havoc on your immune system, Urgent Care is available while you're traveling within the United States.
No, prescriptions are not guaranteed. While DialCare doctors can write prescriptions and send them to the pharmacy of your choice, prescriptions are written at the discretion of your doctor. Also, keep in mind that doctors do not write prescriptions for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
Members can schedule appointments with licensed and trained mental health professionals via phone or video chat to get the help they need.
Members can schedule appointments with licensed and trained mental health professionals between the hours of 7 a.m. and 10 p.m. seven days a week.
Members can use DialCare Therapy from 7 a.m. to 10 p.m seven days a week. Members may either call us at (855) 335-2255 for our team to schedule an appointment for them, or members can schedule an appointment via the app or website. Each appointment is scheduled for 30 minutes.
Our licensed and trained mental health professionals can aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.
If you are in a mental health crisis situation, please call or text the 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) at 988 for help.
If a member calls DialCare Therapy during a mental health crisis situation, we will stay on the line and transfer the member to the 988 Suicide & Crisis Lifeline for further help.